KatsuBet Privacy Policy

At KatsuBet, we take your privacy seriously and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit katsubet.com, create a KatsuBet casino account, or use our services on desktop, mobile, or through our dedicated app. By registering with us, you consent to the practices described in this policy.

Who We Are

Our platform is operated by Scores55 Tech B.V., a company registered in Curaçao (registration no. 162990, Scharlooweg 39, Willemstad), operating under license no. OGL/2024/1307/0748 issued by the Curaçao Gaming Authority. We run our gaming platform on SoftSwiss software and work with our affiliate partner, 7Bit Partners, to bring you the best possible KatsuBet casino experience. Throughout this policy, "we," "our," and "us" refer to Scores55 Tech B.V. as the data controller responsible for your personal information.

Information We Collect

When you use Katsu Bet, we collect several categories of personal data to provide our services, verify your identity, and comply with our regulatory obligations.

  • We gather registration details such as your name, date of birth, email address, phone number, and country of residence when you complete your KatsuBet casino login setup.
  • We collect financial information, including payment method details, wallet addresses for cryptocurrencies like Bitcoin, Litecoin, and USDT, and transaction history related to deposits and withdrawals.
  • We track your gaming activity, including games played, betting patterns, wagering amounts, and bonus usage, to improve our services and personalize your experience.
  • We record technical information such as your IP address, device type, browser, and operating system whenever you access KatsuBet on the web, mobile browser, or our downloadable app.
  • We may collect verification documents, such as identification cards, proof of address, and payment source verification, through our KYC and noda Identity Verification processes.

How We Use Your Data

Our KatsuBet platform uses your personal information for legitimate business and regulatory purposes. We use your data to:

  • Create and manage your account, including your KatsuBet login credentials and security settings.
  • Process deposits and withdrawals via Visa, Mastercard, ecoPayz, Interac, bank transfer, and supported cryptocurrencies.
  • Verify your identity and age to ensure you meet our eligibility requirements, particularly for players in Canada, Australia, New Zealand, Ireland, and Germany.
  • Deliver our welcome package, free spins, cashback, and other promotional offers relevant to your account.
  • Detect and prevent fraud, money laundering, and unauthorized account activity.
  • Communicate with you regarding your account, transactions, promotions, and customer support inquiries.
  • Comply with our licensing obligations under Curaçao Gaming Authority regulations and applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your browsing experience, remember your preferences, and analyze traffic patterns. Our KatsuBet platform uses cookies to keep you logged in, tailor content, and measure the effectiveness of our promotions. You can manage or disable cookies through your browser settings, though doing so may limit certain functionalities of our site.

Identity Verification (KYC)

To comply with anti-money laundering regulations and our licensing requirements, we require Know Your Customer (KYC) verification through noda Identity Verification or similar processes. Before processing withdrawals or unlocking certain account features, we may ask you to submit government-issued identification, proof of residential address, and evidence of payment ownership. We retain this information as required by law and our internal compliance policies.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with:

  • Payment processors and financial institutions to facilitate deposits and withdrawals.
  • Our software and platform providers, including SoftSwiss, to operate games and manage your account.
  • Our affiliate partner, 7Bit Partners, for marketing and referral purposes, in accordance with applicable privacy laws.
  • Regulatory authorities, such as the Curaçao Gaming Authority, when required for compliance and licensing purposes.
  • Fraud prevention and identity verification services engaged to protect the integrity of KatsuBet Casino.
  • Law enforcement agencies, where legally required, such as in response to a court order or investigation.

International Data Transfers

As we serve players across Canada, Australia, New Zealand, Ireland, Germany, and other international markets, your data may be transferred to and processed in countries outside your country of residence, including Curaçao. We take appropriate steps to ensure such transfers comply with applicable data protection standards, including safeguards for players covered by GDPR in the European Economic Area.

Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, secure servers, and restricted internal access to your data. While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including regulatory, accounting, and dispute resolution requirements. Once your data is no longer required, we securely delete or anonymize it in accordance with our internal data retention schedules and applicable law.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data, subject to our legal and regulatory obligations.
  • Object to or restrict certain processing activities.
  • Withdraw consent for marketing communications at any time.
  • Request a copy of your data in a portable format.

To exercise any of these rights, please contact our support team through the Support page or via live chat, available 24/7.

Age Restriction

Our services are intended exclusively for individuals who have reached the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from an underage individual, we will take immediate steps to delete such information and close the associated account.

Responsible Gaming and Your Data

We use certain account and gaming activity data to support responsible gaming initiatives, including monitoring for signs of problem gambling and enforcing self-exclusion or deposit limit requests you may set on your account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page periodically. Continued use of KatsuBet after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about how we handle your personal information, please reach out through our Support page, our 24/7 live chat, or email our customer service team. We are here to address any privacy-related inquiries and ensure your experience with us remains secure and transparent.